FAQ
We know that hiring a pet waste removal service can raise a few questions, especially if it’s your first time. Here you’ll find answers to the most common queries about our dog poop removal services—everything from scheduling and payment, to how we handle your yard.
If you don’t see your question here, please reach out—we’re always happy to help keep your yard clean and your family smiling.
What do you charge for your services?
Pricing will vary based on the frequency of cleaning and the number of dogs. You can get a quick, no-obligation quote here.
Do I have to be home during service?
No. As long as we have access to your yard and any necessary codes, you don’t need to be home. We’ll text you before arriving and after we finish, with a photo of your secured gate.
What if my dog is in the yard?
We love dogs! But for safety, we ask that aggressive or nervous dogs be brought inside during our visits. Friendly dogs can stay in the yard if you are comfortable with it.
What areas do you service?
We are a family-owned, small business based in Foxboro. We currently serve surrounding towns and communities and will expand coverage as we grow! You can always check your ZIP code using our <a href=”/get-a-free-quote”>free, no-obligation quote tool</a> to see if we service your area.
How do I pay?
You pay securely online with a credit card and have access to your own customer portal where you can access and manage all your account details at any time.
What areas of my property do you clean?
We’ll clean wherever you have dog waste you want gone! We’ll clean front, back, and side yards, flower beds, patios, dog runs, etc.
Do you clean year round?
Yes! We work all year, including winter.
Do you clean your equipment?
Yes! To ensure your safety and the safety of your dogs, we use kennel grade disinfectant to clean our equipment after every service.
Do I need to sign up for a long-term contract?
No! We don’t require any contracts and you are free to pause or cancel your services at any time either by logging into your customer portal, emailing, or calling us.
How do you dispose of the dog waste after you clean my yard?
After we complete your cleaning service, we will double bag the waste and place it either in your trash can or neatly on the side of your house.
